Giving and Receiving Feedback

Giving feedback is difficult. Some people find it uncomfortable to critique others. Or sometimes, we’re just not sure of the best approach. But the consequences of poor or absent feedback can be very serious.

This course helps you solve this problem, giving you the practical tools to provide constructive feedback that causes positive change. You’ll gain the self-awareness to grow as an individual and to help others improve their performance. Feedback is the way we improve as individuals, as teams and as companies. So it’s important that you take the time to master these skills.

Watch this video for a quick overview of our Giving and Receiving Feedback course.


Who is it for?

We can all benefit from being able to give and receive feedback more constructively, but this course is of particular relevance to:

  • Directors
  • Managers
  • Team leaders
  • Supervisors
  • HR professionals

Why study this course?

  • You’ll become a more proactive leader who solves problems quickly
  • You’ll be better at giving negative feedback and addressing poor performance
  • You’ll be better able to structure feedback to achieve positive results
  • You’ll learn how to receive feedback gracefully and respond positively
  • You’ll be better able to respond to feedback you receive
  • You’ll inspire, motivate and get the most from your team
  • You’ll learn how to provide constructive feedback and avoid judgement

Key facts

Average course duration: 1 hour. Course content broken down as follows:
  • Accredited e-learning short course
  • Printable certificate available
  • High-quality interactive content
  • Easy step-by-step learning
  • Get downloadable worksheets and video transcripts

Price: GBP 20.00

Why study with ICM?

Practical courses - This course is designed to help you in the real business world, giving you practical skills that you can quickly and easily implement in the workplace.

Interactive and engaging - Learning doesn’t have to be boring. This multi-media course is designed to keep you engaged throughout.

Step-by-step learning - This course is broken down into easy to manage bite-size chunks. From start to finish we take you on an enjoyable learning journey.

Certificated courses - Employers recognise hard work and you will be awarded an official ICM certificate upon successful completion of your course.

Course content - this is a single module course

  • 1Giving and receiving feedback - single module

    • Discover the cheapest and easiest way to motivate a team
    • Understand the vital importance feedback has in personal growth
    • Learn to overcome the fear of giving feedback
    • What’s the EEC model and how will it help you give better feedback?
    • Learn why some managers give poor feedback
    • Watch video examples of good feedback