Influencing Skills

Some people shout to get what they want. But they make poor leaders and unpopular colleagues. Savvy people know that if you want a successful career or to build a great company, you need effective influencing skills. And that well developed influencing skills are an incredibly powerful and valuable weapon.

To achieve the goals you have for yourself, whether at work or in your personal life, becoming an effective influencer is an essential skill, one you must take the time to learn. This course will help you better understand how we’re influenced, giving you practical tips to help you become a more influential person. You’ll also learn your natural influencing style and how to adapt that to others.

Watch this video for a quick overview of our Influencing Skills course.


Who is it for?

The skills you’re about to learn are useful for everyone. But there are certain roles where this training is essential:

  • Senior leadership teams
  • Team leaders / Managers
  • Sales personnel
  • Customer facing roles
  • Career minded people

Why study this course?

Some business skills are a ‘nice to have’, important but not essential. Influencing skills training is vital if you want to succeed in life. This influencing skills course equips you with the tools you need to affect real change in your job and your life.

  • You’ll more easily build consensus in team activities
  • You’ll empower the people in your team to achieve greater results
  • You’ll achieve more positive outcomes when dealing with customers
  • You’ll become a more effective and persuasive individual
  • You’ll more easily get your ideas listened to and acted upon
  • You’ll become better at overcoming objections
  • You’ll become a more sophisticated and effective communicator
  • You’ll be able to quickly build rapport and develop trusting relationships

Key facts

Average course duration: 1-2 hours. Course content broken down as follows:
  • Accredited e-learning course
  • Printable certificate available
  • Five high-quality interactive modules
  • Easy step-by-step learning
  • Get downloadable worksheets and video transcripts

Price: GBP 10.00

Why study with ICM?

Practical courses - This course is designed to help you in the real business world, giving you practical skills that you can quickly and easily implement in the workplace.

Interactive and engaging - Learning doesn’t have to be boring. This multi-media course is designed to keep you engaged throughout.

Step-by-step learning - This course is broken down into easy to manage bite-size chunks. From start to finish we take you on an enjoyable learning journey.

Certificated courses - Employers recognise hard work and you will be awarded an official ICM certificate upon successful completion of your course.

Course content

  • 1Introduction to Influencing Skills

    • What are influencing skills and why do you need them?
    • Begin to consider how your approach to influencing people affects results
    • Learn how your beliefs, character and actions all affect your influence
    • Start to build strategies for managing resistance to change
  • 2Influencing styles

    • Realise that we all have different was of influencing other people
    • Learn these different influencing styles (and when it’s best to use them)
    • Learn how to respond to other people’s styles instead of imposing yours
    • Understand why adaptability is such a vital skill for effective influencing
  • 3Trust and perception

    • Why is trust a critical component of influencing others?
    • What are the 6 elements of building trust?
    • Learn how to think about how others perceive you
    • Discover the importance of first impressions (and how to make a good one)
  • 4Your influencing style

    • Complete a 36-point questionnaire on your approach to influencing
    • Discover your natural influencing style
    • See when your preferred style is and is not appropriate
  • 5Power and influence

    • What are organisational and personal power bases?
    • Learn how misuse of power can reduce your influence
    • What is TUPAC and how will it make you a better influencer?
    • See how body language affects your power to influence