Business Management and Administration

This e-learning programme has been developed to support student learning for the Business Management and Administration unit of the Business Management Graduate Diploma by the Institute of Commercial Management.

The e-learning models of the Business Management and Administration unit of the programme introduce the student to a range of studies that are useful in understanding people in the workplace. The course examines the concept of management within the global business environment and a variety of approaches are considered.

The e-learning takes the student through key learning elements of the unit, which prepares them for their likely future roles as managers in organisations. It provides information that will encourage them to consider experience gained in other units by evaluating competing perspectives on the nature of management. It provides content to help them reflect upon the contribution that they might make as individuals to the management process, and to explore their own skills as potential managers within the context of their peer group.

The e-learning for this unit touches upon the main dimensions of the management role and examines the key problems and dilemmas that may emerge for stakeholders in contemporary organisation.

Please note: This e-learning is not meant to replace lectures, classroom discussion or self-managed learning that the student should perform as part of this programme. It should be seen as an additional tool to aid learning.

Watch this video for a quick overview of our Business Management and Administration course.


Price: Free

Why study with ICM?

Practical courses - This course is designed to help you in the real business world, giving you practical skills that you can quickly and easily implement in the workplace.

Interactive and engaging - Learning doesn’t have to be boring. This multi-media course is designed to keep you engaged throughout.

Step-by-step learning - This course is broken down into easy to manage bite-size chunks. From start to finish we take you on an enjoyable learning journey.

Certificated courses - Employers recognise hard work and you will be awarded an official ICM certificate upon successful completion of your course.

Course content

  • 1Background to Business Administration

    • Background introduction
    • The board of directors
    • Functions within an organisation
    • Planning and control
    • The systems approach
  • 2Features of organisations

    • Structure and authority
    • Types of organisation
    • Traditional principles of organisation
    • Systems and sub-systems
    • Bureaucratic and non-bureaucratic organisations
  • 3The structure of business enterprises

    • Structure introduction
    • Types of business
    • Types of shares
    • Forming a limited company
    • Clubs and societies
    • Government institutions
    • Nationalised industries
  • 4Production

    • Types of production
    • Factory planning
    • Handling materials
    • Product administration
    • Critical path analysis
    • Costing aspects
    • Work study
    • Maintenance
    • Computers
  • 5Purchasing

    • The purchasing function
    • Index of suppliers
    • Acquiring and inspecting
    • Inventory control
    • Stores control
  • 6Research and development

    • The research and development function
    • The business concept of research and development
  • 7Marketing

    • The role of marketing
    • Market analysis and research
    • Advertising
    • Public relations
    • Pricing
    • Sales administration
    • Distribution and transportation
    • Export marketing
  • 8Technology

    • Computers in business
    • Networks
    • IT security
    • Telephone systems
  • 9Personnel department

    • Personnel department and policy
    • Human resource management
    • Employee records
    • Recruitment
    • Induction and training
    • Performance appraisals
    • Remuneration, promotions and transfers
    • Termination, dismissal and staff turnover
    • Industrial relations
  • 10The accounting function

    • Functions of financial managers
    • Budgeting
    • Financial accounts
  • 11Office administration

    • Administrative officer and facilities management
    • The office and its functions
    • The clerical function
    • Business correspondence
    • Meetings and conferences
    • Organisation and methods
    • Security
    • Risk management
    • Business environment