The Financial Conduct Authority (FCA) has made it clear that conduct risk is on its agenda. This means that managing these risks is a requirement for all businesses regulated by it.
There is, however, no clear definition of what conduct risk means. The purpose of this module is to give you an understanding of what the term means. You will also see how this links to the principle of treating customers fairly.
The FCA expects businesses to embed the management and control of conduct risk into their organisations. This conduct risk e-learning course will allow you to take a look at what this means to you by examining eight areas of consideration.