Leading Virtual Teams

Why do we need to work in the same building? That’s the question many companies now ask. The use of virtual workers is exploding in popularity. And the potential benefits are clear. Workers gain a better work/life balance, while having the freedom to do great work. And employers reduce their overheads, while creating a happier, more productive workforce.

Which all sounds great. But it’s easy to get it wrong. Managing a virtual team comes with a unique set of challenges. The biggest of which is not dealing with the physical distance between your team, but to reduce the psychological distance between everyone.

In this practical course we give you the tools and knowledge you need to become a skilled leader of virtual teams – bringing the many benefits of remote workers to your company.

Watch this video for a quick overview of our Leading Virtual Teams course.


Who is it for?

This course is perfect for anyone who has to manage a team that works in different locations. This might include:

  • Employees working from home
  • Sales reps constantly on the road
  • Management teams in multi-office locations
  • Project development teams not sat together
  • And offshore teams

Why study this course?

  • You’ll be able to get the most from your virtual team
  • You’ll avoid the common pitfalls of managing remotely located people
  • You’ll maintain control of remote workers without micromanaging
  • You’ll become a more skilled communicator
  • You’ll be better at motivating and retaining remote employees
  • You’ll be able to bring the benefits of virtual teams to your organisation
  • Your company will benefit from happier and more productive workers

Key facts

Average course duration: 2 1/2 hours. Course content broken down as follows:
  • It’s an online e-learning short course
  • Contains four interactive modules
  • Blending text, graphics, videos and images
  • Get downloadable factsheets and examples
  • Regular on-going testing as you progress

Price: GBP 20.00

Why study with ICM?

Practical courses - This course is designed to help you in the real business world, giving you practical skills that you can quickly and easily implement in the workplace.

Interactive and engaging - Learning doesn’t have to be boring. This multi-media course is designed to keep you engaged throughout.

Step-by-step learning - This course is broken down into easy to manage bite-size chunks. From start to finish we take you on an enjoyable learning journey.

Certificated courses - Employers recognise hard work and you will be awarded an official ICM certificate upon successful completion of your course.

Course content

  • 1Introducing the virtual leader

    • What exactly is a virtual team?
    • Identify the key challenges of managing a virtual team
    • Discover the benefits of remote working
    • What skills make a successful virtual leader?
  • 2Building a virtual team

    • Learn how to build and maintain trust in a virtual team
    • Understand the importance of establishing ground rules for interactions
    • When is the best time to use each of the key communication tools?
    • Learn the 3 step technique for identifying the potential challenges and opportunities you might face
  • 3Communicating and giving feedback to virtual teams

    • Understand the vital importance of good communication skills
    • Get your message across with the 5 steps to effective communication
    • Learn the principles of good feedback
    • Develop good feedback skills that work over the phone
  • 4Managing performance virtually

    • How do you remotely monitor your team’s performance?
    • Learn how “status meetings” and “virtual reporting” help you evaluate performance
    • Appreciate that formal review processes are also important for virtual teams